Focus on Growth with Blue Mantis Managed Services

It’s no secret that IT operations are complex, expensive, and risky in the current market. Business leaders—CEOs, CFOs, and CIOs alike—all want their IT infrastructure to move from the “necessary expense” category to “revenue generator” in a perfect world. However, it’s a lofty goal for IT to provide value to both the business and your customers, while maintaining quality, security, and compliance. Many CIOs are investing in managed services to accomplish that goal.

A good managed services team is less of a third-party vendor and more of a trusted partner, integrating with your corporate IT operations seamlessly to deliver expertise that would be often too costly to source and maintain internally. Let’s explore the benefits of Blue Mantis Managed Services’ Digital Ops, Security Ops, and End User X Ops solutions and how they empower IT leaders to achieve their business goals.

What is Blue Mantis Digital Ops?

Digital Ops is a service that helps you optimize your digital operations and processes with the power of automation, artificial intelligence, and analytics. Digital Ops can help you:

• Automate repetitive and manual tasks that consume time and resources, such as provisioning, patching, backup, recovery, and reporting.
• Leverage artificial intelligence and machine learning to enhance your decision making, performance, and quality, such as anomaly detection, root cause analysis, and predictive maintenance.
• Use analytics and data visualization to gain insights and visibility into your IT operations and business outcomes, such as resource utilization, cost optimization, and customer satisfaction.

Blue Mantis can help you implement and manage Digital Ops solutions that improve your operational efficiency, agility, and innovation. Blue Mantis can also help you integrate Digital Ops solutions with your existing IT systems and processes, ensuring a seamless and secure transition.

What is Blue Mantis Security Ops?

Security Ops is a service that helps you enhance your security operations and posture with the power of automation, orchestration, and intelligence. Security Ops can help you:

• Automate and orchestrate your security workflows and processes, such as threat detection, response, and remediation.
• Leverage intelligence and threat hunting to proactively identify and mitigate security risks and vulnerabilities, such as phishing, ransomware, and zero-day attacks.
• Use security information and event management (SIEM) and security analytics to gain insights and visibility into your security operations and posture, such as threat indicators, alerts, and incidents.

Blue Mantis Security Ops solutions improve your security effectiveness, resilience, and compliance. By leveraging industry-leading tools and techniques, we help modernize your digital security capabilities and align them with your business outcomes. Blue Mantis also follows the best practices and standards of the National Institute of Standards and Technology (NIST), HITRUST, Data Security Standards, Information Technology Infrastructure Library (ITIL), GDPR, CCPA, SHIELD, and other frameworks. Blue Mantis’ team of certified security professionals can help you with security assessments, audits, remediation, monitoring, incident response, threat hunting, and more.

What is Blue Mantis End User X Ops?

End User X Ops is a service that helps you deliver an exceptional end user experience with the power of automation, personalization, and optimization. End User X Ops can help you:

• Automate and personalize your end user support and services, such as self-service portals, chatbots, and knowledge bases.
• Leverage user behavior analytics and sentiment analysis to understand and improve your end user satisfaction, engagement, and loyalty.
• Use end user experience monitoring and optimization to measure and enhance your end user performance, availability, and quality, such as response time, uptime, and error rate.

Blue Mantis can help you implement and manage End User X Ops solutions that can improve your end user productivity, retention, and advocacy. Blue Mantis can also help you integrate End User X Ops solutions with your existing IT systems and processes, ensuring a seamless and secure transition.

Benefit from Blue Mantis’ experience and partnerships

One of the biggest advantages of working with Blue Mantis Managed Services is that you can benefit from the experience of hundreds of IT technologists working to build and implement a customized solution to meet your business needs. Blue Mantis partners with world-class technology providers, such as Microsoft, HPE, Lenovo, ServiceNow, and many others. Blue Mantis can help you leverage the best solutions and capabilities of these providers, as well as provide you with preferential pricing, support, and access. We also help customize and integrate these solutions to fit your specific needs and preferences.

How Blue Mantis Managed Services Can Help Your Organization Grow

Blue Mantis Managed Services can help you focus on growth and deliver exceptional customer experiences by offloading your internal teams’ daily IT tasks to their experts. Blue Mantis can help you enhance data security and compliance, gain business agility and scalability, optimize IT costs and performance, accelerate time to value and innovation, and benefit from their experience and partnerships. By leveraging Blue Mantis Managed Services solutions, you can free up your internal resources for strategic initiatives and focus on your core competencies and differentiation.

Connect with us to learn how we can help you achieve your desired business goals. Let’s meet the future together.